I can’t with this
Ugh. Had the worst day ever. I had five customers waiting in line, the first two had something printing on their flash drives. So I bring them to our computer and put both flash drives in the system. One customer’s flash drive was locked, the other was fine. However, the customer whose flash drive was fine just started freaking OUT!
She then accused me of stealing her files and putting it onto the other customers flash drive.
Like wtf? Why would I even do that?! You’re no one special plus I honestly don’t care. And even so, why would you bring such an ‘important’ flash drive for such a menial task as printing photos. Get another flash drive or email it to us like I told you two days ago! -_-
So I call a tech guy to take care of the woman with the locked flash drive while I argue the hell outta this other woman who loudly kept accusing me of stealing her files and rendering her flash drive meaningless. Which is so not how it works.
So then she’s all up in my face like ‘IF YOU HAVE A LINE FULL OF CUSTOMERS YOU TAKE CARE OF THEM ONE AT A TIME RIGHT?!’ And I’m like ‘NO. Because we HAVE to take care of five at a time because that’s how this store works and sometimes ‘quick’ jobs turn out to be things that take days to resolve!’
So I had enough of this bitch and send her off with another copy&print associate. Surely enough it takes him over two hours to help her while I’ve helped ten other people (:D who loudly said how awesome I was to which she rudely rolled her eyes at me. Tho I gave her a look saying ‘Yeah bitch. I’m awesome.) She then rambles to the other associate that she isn’t satisfied with how he did things, and argued with him too!!!
So then she gets all sarcastic saying that this is the best service she had ever and rips her own copies and leaves. Like what ev. I hope she never comes back. But you guys, I’m really sensitive. Like really. I just can’t take all this. I know it’s “typical” stuff that you will get at any job, but it really hurts me. It’s sad because literally EVERY SINGLE person I served today was sweet and kind and thankful, but this one person just kills me. IDK. I just wanna quit and might do so soon.
Dude, that lady sounds like she has some serious issues to take care of before she goes to another retail store. Hope she gets better soon. As for you, A+ for being a rockstar C&P person, and just know that you’ve got the satisfaction of proving her wrong and that you didn’t have to deal with her antics for very long. Also, if you never see her again, even better. Letting things that customers say to you go is hard, but just remember that most of them, especially the ones who get mad over little things, don’t see you as a “person”, they see you as a thing to interact with for goods and services. I know it sounds really bad, but it’s just a job thing. It’s not personal if they get mad at you, it’s business. Don’t lose sleep at night over crazy customers and what they think. Be happy you have lovely customers that you can fall back on, so to speak, and take pride in being a good and patient copy and print person who knows their shit. :)